Workforce Dynamics Product Features
Product Overview
Workforce Dynamics is an innovative and exciting turnkey product that capitalizes on the science of operational forecasting and bottom-line management. It allows decision makers to analyze existing data and generate cost saving labor models while improving guest services. Using statistical analysis and data modeling the platform delivers critical models and allows for accurate personnel management. It was designed by Gaming & Resort Professionals FOR Gaming and Resorts.
Workforce Dynamics Scheduler is the heart of the Workforce Dynamics system. It was designed by hospitality & casino professionals for Hospitality & Gaming. Workforce Dynamics Scheduler will empower you to:
- Create schedules in significantly less time than with conventional methods
- Insure that the correct people are in the correct job at the correct time.
- Easily randomize schedules for any venue
- Create relief strings for best possible coverage
- Automatically consider employee schedule limitations, work status and requests
- Follow union rules, local labor laws and best practices
- Reduce overtime costs by tracking and scheduling employees accordingly
- Consider training, skill sets, licensing, availability and start times when creating a schedule
- Track gaming licenses and training requirements and give reminders prior to expiration
- Record actual punch in/out times, no-shows and employee points or rewards systems
- Schedule any venue according to the special needs and requirements of that venue
Classifications include:
- Hospitality (Environmental Services (Housekeeping), Front Desk, Concierge, Valet, etc)
- Food & Beverage (Restaurants, Casino Beverage, Servers, etc)
- Marketing (Marketing Dept., Rewards Club, Events, Gift Shops, etc)
- Table Games (Shift Mgrs., Pit Boss, Floors, Pencils, Dealers, etc)
- Slots (Admin., Slot Techs, Slot Attendants, etc)
- Security (Officers, Valet, Transportation, Shuttle, Limo, etc)
- General (Poker Room, Cage Operations, Maintenance, PBX, Uniforms, etc)
Workforce Dynamics Analytics takes the guesswork out of labor scheduling. In a complex, multi-venue operation, labor scheduling can be a monumental task. In the past, there has been very little in the way of resources to help forecast how much business a particular property will be doing in the next week. The motivated and resourceful manager may have taken the time to compile and look at raw data from slots, table games and other departments and then create a complex algorithm to tell how many people needed to be scheduled. This lengthy and uncertain process is now a thing of the past! Workforce Dynamics Analytics interfaces with most major HR, gaming and property management systems to pull together this data into neat and easy to understand graphical charts as well as into the Workforce Dynamics Scheduler. Easily look at staffing levels for the same time last year and cross reference that data with actual business trends. Automatically generate daily flash reports for multiple venues and scenarios such as actual versus projected labor against actual customer levels. Having this information at your fingertips saves countless hours, and instills confidence that you are staffing correctly.
When combined with Workforce Dynamics Scheduler, you can automatically create schedules that are the result of real world business data, shaving as much as 95% off your schedule creation time. Companies have saved over millions on staffing in the first year alone using Workforce Dynamics.
The Power of Knowledge - To create the perfect schedule, you need to know all about the business at hand.
- How many covers did the bar do last week? What was the average check?
- What if my shift supervisors gaming license expires mid week?
- Who is in danger of working overtime?
- Who is qualified to deal Pai Gow at 4am?
Workforce Dynamics can give you all this information at your fingertips.
Workforce Dynamics Data Connect is a powerful interface hub that allows data from multiple third party systems to be imported into one location. Raw data collected during the process is automatically imported into Workforce Dynamics Analytics and Scheduler.
Workforce Dynamics Services Monitor system tracks each service and notifies appropriate personnel if a service becomes unavailable or if data is not available to be imported into Data Connect.
Workforce Dynamics Brochure
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